Question 1

Will the AI give wrong information about fabric, size, or price?

Accepted Answer

No. The AI only answers using your verified product catalog, exact size charts, and fixed pricing rules. If a customer asks about something not in your catalog—like bespoke bridal blouse customization or unlisted colors—the AI immediately pauses and loops you in on WhatsApp.

Question 2

What if a customer insists on a discount or haggles?

Accepted Answer

You define the rules. If you don't allow discounts, the AI politely stands firm on price and emphasizes fabric quality or free shipping. If you allow margin flexibility, you can set a strict floor price (e.g. max 10% off or a free gift) that the AI will never cross.

Question 3

Do I need a Shopify website to use VoluChat?

Accepted Answer

No. While VoluChat integrates seamlessly with Shopify, many boutique owners sell purely on Instagram and WhatsApp without an e-commerce website. You can upload your catalog via spreadsheet or photos, and VoluChat will handle sizing, collect addresses, and generate UPI payment links.

Question 4

Can I or my staff take over a conversation at any time?

Accepted Answer

Yes, instantly with 1 tap. You can monitor chats in real time from your phone. As soon as you or any staff member types a message, the AI automatically steps aside and lets you take full control.

Question 5

How do customers actually pay inside the chat?

Accepted Answer

VoluChat generates native 1-click UPI links (Google Pay, PhonePe, Paytm, and BHIM) right inside WhatsApp or Instagram DMs. The customer taps the link, approves the payment in their UPI app, and your store receives the confirmed order within seconds. If a customer prefers paying your store QR instead, she can send the payment screenshot in chat — VoluChat matches it to her order and asks you to confirm with one tap, so you are not hunting through chats or your bank app. You always approve the payment.

Question 6

How long does setup take and what do I need to provide?

Accepted Answer

Setup takes under 48 hours and is 100% white-glove done-for-you. All you need to share is your social media page access, size charts, and basic return/shipping policies. Our founding team configures and tests everything before going live.

Question 7

Is AiSensy a good alternative to VoluChat for fashion boutiques?

Accepted Answer

It depends on what you need. AiSensy is strong for WhatsApp broadcast campaigns and festival sale blasts at affordable India-first pricing. VoluChat is purpose-built for fashion boutiques that want to convert Instagram Reel comments, Facebook post comments, and WhatsApp sizing inquiries into paid UPI orders with an AI that handles fabric doubts, size chart recommendations, and cross-sells 24/7. If broadcasts are your primary channel, AiSensy works. If autonomous in-chat sales are what you need, VoluChat is the better fit.

Question 8

Does VoluChat handle Instagram comments like AiSensy?

Accepted Answer

VoluChat auto-replies to Instagram Reel and Facebook post comments in 2 seconds with exact pricing, photos, and sizing. AiSensy has no native Instagram comment-to-DM automation — it requires manual outreach or third-party integrations. For boutiques where viral Reels and Facebook posts drive discovery, VoluChat's comment-to-DM engine captures buyers before they scroll away.

Question 9

Why is VoluChat more expensive than AiSensy?

Accepted Answer

AiSensy's entry plans start lower but add Meta per-message fees on top, and its AI is rule-based — not capable of natural sizing or fabric conversations. VoluChat starts at ₹3,999/mo with 800 conversations included and no per-message charges, plus a full AI Stylist trained on your catalog. For a boutique doing 400+ conversations a month, that usually costs less than AiSensy plus Meta's message fees — and VoluChat closes sales in-chat rather than pushing external links.

Question 10

Can I use AiSensy and VoluChat together?

Accepted Answer

Yes. Many boutiques use AiSensy for broadcast marketing campaigns and festival sale blasts, while VoluChat handles all 1:1 sales conversations inside WhatsApp, Instagram, and Facebook Messenger DMs. AiSensy drives traffic; VoluChat closes the sale.

Question 11

Which has better AI for fashion — AiSensy or VoluChat?

Accepted Answer

VoluChat's AI is purpose-built for fashion sales conversations. It understands sizing charts, fabric types, styling combinations, and fit qualification in natural language. AiSensy uses rule-based flowchart menus with limited keyword triggers — it can't handle open-ended sizing or styling questions. For a boutique where buyers ask 'I'm between M and L, which works for the linen co-ord?', only VoluChat answers naturally.

Autonomous AI Sales Agent vsBroadcast Chatbot.

How VoluChat compares to AiSensy.

Conversation & Sales Style

Payment & Checkout Loop

Instagram Comment-to-DM Engine

Broadcast & Campaign Limits

Meta Per-Message Charges

Setup & Maintenance Effort

Broadcast-First Marketing

Autonomous Fashion Sales

Frequently asked questions.